Frequenlty Asked Questions

Set up your account in minutes. Sign up with your name and email address, complete identity verification for security, and make an initial deposit of USD 250 (or the equivalent in XPF). Once your account is activated, you’ll have access to the trading dashboard, real-time market data, and automated tools to help you make informed decisions from your first trade.

Yes. We use bank-grade TLS encryption, two-factor authentication (2FA), and offline cold storage for digital assets. All payments are processed by vetted partners, and personal data is handled in accordance with strict privacy standards and applicable laws. Your security is our top priority, from registration to withdrawal.

You can request a withdrawal at any time from your account dashboard. Withdrawals are typically processed within 1-3 business days, depending on your payment method and any required verification. All fees and processing times are shown before you confirm your transaction. There are no hidden charges.

Start with the minimum required deposit and explore all features at your own pace. The platform is designed to be intuitive and secure, even if you’re new to trading, with clear navigation, educational resources, and 24/7 support to guide you every step of the way. When you’re ready, you can switch to live trading—the choice is always yours.

No prior experience is required. Our platform provides guided setup, comprehensive tutorials, and AI-powered tools to streamline each stage of your trading journey. Whether you're new to trading or an experienced trader, you can learn, practice, and trade at your own pace. If you need help, our support team is available 24/7 via chat or email.